HOW DO I PLACE AN ORDER?
Found a few gems you love? Awesome! Simply click on the “add to cart” button, usually found underneath the product description. Once you’re done shopping, proceed to check out by clicking on the “checkout” button located on the bottom right hand corner of your shopping cart page. From this point on, you will be directed to PayPal.
HOW CAN I PAY?
We like to play it safe, so Paypal is the only form of payment accepted at this time.
WHAT IS PAYPAL?
PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.
DO I NEED A PAYPAL ACCOUNT?
Nope! You can either create a free Paypal account or just pay with PayPal’s accepted credit cards.
WHERE DO YOU SHIP?
We ship worldwide and use USPS as our shipping carrier.
WHEN WILL MY ORDER SHIP?
Before your order is shipped, each item is carefully inspected and securely packaged so your gems arrive in perfect condition. Your order will then be shipped within 2-4 business days upon receipt of payment, excluding weekends and holidays. Proof of shipment and tracking confirmation to eligible customers will be emailed once order has been shipped.
WHAT IS YOUR RETURN POLICY?
Due to the nature of our merchandise, all sales are final. Store credit or exchanges are offered in certain circumstances. Please contact firstname.lastname@example.org within 48 hours of receiving your order so we can resolve any issues efficiently.
HOW DO I TAKE CARE OF MY GEMS?
Unfortunately, costume jewelry is nowhere near the quality of fine jewelry and could possibly fade over time from wear and tear. You could possibly avoid these circumstances by:
▸ Apply hair products, perfumes, creams or lotions first & let dry
▸ Remove gems before washing hands or bathing
▸ Clean gems with a soft clean cloth after each use to remove body oils, sweat or residue
▸ Store gems in a jewelry box or a cool, dry place to avoid exposure